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CUSTOMER SURVEY

Please take a moment to rate our performance so we can continue to improve our service.

Name:
Phone:
Email:
Vehicle:

Were you greeted and waited on promptly?
	Yes Somewhat No

Were you treated courteously?
	Yes Somewhat No

Was the recommended service/maintenance clearly explained to you?
	Yes Somewhat No

Was the service completed to your satisfaction?
	Yes Somewhat No

Was the service completed in the estimated time?
	Yes Somewhat No

Were you pleased with the condition of your vehicle when it was returned to you?
	Yes Somewhat No

Was your overall experience with us a good one?
	Yes Somewhat No

Would you recommend us to your family, friends, or work associates?
	Yes No

Will you do service with us again?
	Yes No

Other Comments:

Northern Auto - Lake City, L.L.C.
4055 West Rosted Rd
Lake City, MI 49651
231-839-6296
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